Privacy Policy

Effective date: March 18, 2026

SpeechTherapyDelhi ("us", "we", or "our") operates the SpeechTherapyDelhi mobile application (hereinafter referred to as the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal and health-related data when you use our Service and the choices you have associated with that data.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City

Health and Medical Data

As a provider of speech therapy services, we collect information related to your health to provide medical services:

Speech and Language Conditions: Details about the patient's condition.
Assessment Results: Clinical notes and evaluations.
Treatment Progress: Records of therapy history and improvement metrics.

2. Data Retention Policy

We retain your Personal Data and Health Data only for as long as is necessary for the purposes set out in this Privacy Policy:

Medical Records: We retain clinical records and treatment history for a period of 5 years after the last service rendered, or as required by applicable medical record retention laws and regulations in India.

Personal Data: We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Usage Data: We will also retain Usage Data for internal analysis purposes (typically for a shorter period, unless used for security or functional improvement).

3. Data Deletion Policy

We respect your privacy and provide you with the following ways to have your data deleted from our app and servers:

Right to Deletion

Users have the right to request the deletion of their personal and health data stored by our Service.

How to Request Deletion

You can request data deletion through the following methods:

Contact Us: Send an email to speechtherapydelhi@gmail.com with the subject "Data Deletion Request". Please include your registered name and phone number.
Website: Visit our contact page at https://www.speechtherapydelhi.com/contact.html and submit a request.

Deletion Process

Upon receiving a verified request, we will delete your personal data from our active databases within 30 days, except for data we are legally required to retain for clinical or regulatory compliance (e.g., medical history required for audit purposes).

4. Security of Data

The security of your data is important to us. We adopt strict security protocols to ensure that health data is protected from unauthorized access. However, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.

5. Contact Us

If you have any questions about this Privacy Policy or wish to request data deletion, please contact us:

Email: speechtherapydelhi@gmail.com
Phone: +91-9810315483
Address: Speech Therapy & ENT Centre, West Delhi, India